ma71's Privacy Policy
This document provides a complete description of how your personal information is collected, used, stored, and protected on the ma71 platform.
This Privacy Policy applies to all users of the ma71 platform. When you use the ma71 website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. We place the highest importance on your privacy and keep your information secure using modern data protection technology, including SSL encryption.
1. Definitions and Scope
In this policy, "personal information" refers to any information that can directly or indirectly identify you. This includes your name, email address, phone number, identification document details, financial transaction records, and browsing behaviour.
This policy applies to the main ma71 website (ma71.lat) and all associated digital services. ma71 holds no responsibility for third-party websites or services.
2. Types and Sources of Data Collection
2.1 Information You Provide Directly
The following information may be collected when you open an account on ma71, contact us, or carry out a transaction:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for identity verification where applicable)
- Address information
- Payment method details — such as bKash, Nagad, Rocket, Upay, or bank account information
- Messages and queries sent to customer support
2.2 Automatically Collected Information
The following information may be collected automatically while you use ma71:
- IP address and device information
- Browser type and version
- Page visit times and navigation patterns
- Cookie and session data (details provided below)
- Referral source (where you came from before arriving at our site)
3. Purpose of Data Use
ma71 uses your information only for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Transaction processing: To complete deposits and withdrawals successfully and to keep a record of transaction history.
- Service improvement: For statistical analysis to further improve the user experience.
- Security assurance: To prevent fraud, illegal activity, and unauthorised access.
- Customer support: To resolve your questions or issues.
- Legal compliance: To comply with applicable laws and regulations.
ma71 never sells your personal information to third parties. Information sharing applies only in limited and specific circumstances, which are described in the section below.
4. Data Disclosure and Sharing
ma71 may share your information with third parties in the circumstances listed below:
Service Partners
Only the necessary information is shared with our trusted providers for payment processing, technology maintenance, and data analysis.
Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law.
Fraud Prevention
Suspicious activity may be shared with relevant authorities to protect the safety of the site and its users.
Business Transfers
In the event of a company merger or acquisition, information may be transferred to the new authority; however, the terms of this policy will continue to apply.
5. Cookie Policy
ma71 uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help remember information about your future visits.
5.1 Types of Cookies We Use
- Essential cookies: Required for the basic functionality of the site. These are used to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences (such as language selection).
- Analytics cookies: Collect anonymous statistical data to evaluate and improve site performance.
5.2 Cookie Controls
You can disable or delete cookies from your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.
6. Data Retention Period
ma71 does not retain your personal information longer than necessary. Information may be retained even after an account is closed for the following reasons:
- For the period required to meet legal obligations
- In anticipation of potential dispute resolution needs
- For financial audit purposes
Once the set retention period has passed, information is securely deleted or anonymised.
7. Data Security Measures
ma71 follows industry-standard security practices to keep your information safe. The technical and organisational measures we have in place are:
- SSL/TLS encryption: All communication between your browser and our servers is encrypted.
- Encrypted database: All stored sensitive information is kept encrypted.
- Restricted access: Only authorised staff can access the information they need.
- Regular security reviews: Security audits are conducted regularly to identify system vulnerabilities.
- Firewall and intrusion detection: Active defences against unauthorised access.
Please note that no transmission of information over the internet is 100% secure. We are committed to ensuring the highest level of protection, but no one can guarantee complete security.
8. Protection of Minors' Information
ma71 is intended for users aged 21 and above only. We never knowingly collect information from minors. If we are notified that information from a minor has been collected, we will delete it immediately and close the associated account.
If a parent or legal guardian believes their child's information has been collected, please contact us immediately.
9. Your Rights
ma71 respects your rights regarding your information. You have the following rights:
- Right to access: You can find out what information we hold about you.
- Right to correction: You can request that any inaccuracies in your information be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances you can request that the use of your information be limited.
- Right to data portability: You can request your information in a structured, machine-readable format.
- Right to object: You can object to your information being processed for specific purposes.
To exercise these rights, please contact the support team.
10. Third-Party Links and Services
The ma71 platform may include third-party services (such as payment gateways). These third parties have their own privacy policies, which are outside our control. You are advised to read their policies before using their services.
11. International Data Transfers
Your information may be processed or stored in countries that do not have the same data protection laws as Bangladesh. In such cases, ma71 ensures that applicable international protection standards are followed and that your information is adequately protected.
12. Policy Changes
ma71 reserves the right to update this Privacy Policy at any time. If changes are made, we will publish them on this page and note the date of the latest update at the top of the page. For significant changes, we may send a notification to your registered email.
If you continue to use ma71 after any changes, it will be assumed that you have accepted the updated policy.
13. Contact and Complaints
If you have any questions, feedback, or complaints about this Privacy Policy, please contact us:
After receiving your complaint, we will try to resolve it as quickly as possible. Ensuring your privacy and data protection is ma71's commitment.